FAQ List

Here are the links to the individual FAQs for sharing with customers.

Does your raw dog food Roll contain any binding agents?
Can your Big Dog Rolls be used for training treats?
Is your Big Dog Rolls complete and balanced?
What is the difference between your Big Dog Patties and Big Dog Rolls?
Does your Big Dog Rolls come frozen?
How many kilograms is one Big Dog Roll?
What flavours does your Rolls come in?
How long can you keep the Big Dog Rolls in the fridge once thawed?
How do you store your Big Dog Rolls once thawed?
Can you lightly thaw the Rolls out just to be able to cut and then re-freeze?
Are your probiotics micro-encapsulated?
Are your plastic pouches BPA-free?
Do you use HPP process on your packaging?
How can I find out more about Big Dog Pet Foods raw dog food?
How long will your raw dog food last?
Where can I buy raw dog food in Melbourne?
What is BARF dog food?
How much does it cost to purchase raw dog pet food?
Where to buy raw dog food in Brisbane?
How often do I feed my kitten?
How often should I feed my puppy?
How much do I feed my pet?
Why should I buy your raw pet food in Sydney instead of getting it from a company that delivers?
Can I purchase your cat and dog food online in Sydney?
If I buy your raw pet food in Sydney, how long does it stay fresh for?
What is your range of products, and do all Sydney stores carry everything?
Do you deliver your raw pet food to Sydney addresses?
Where to buy fresh pet food in Brisbane?
Can I feed my senior dog Big Dog?
Can I feed my kitten Big Dog for Cats?
Can I add extra probiotics to your food and do I need to?
Can my pet eat Big Dog while on antibiotics since your food contains probiotics?
How do I transition my cat to your raw food?
Does your dog food contain enough taurine for my dog’s heart health?
Can my cat eat your dog recipes?
Can I wean puppies on to your food?
Is your food suitable/beneficial for pets with kidney issues?
Are low fat diets suitable for puppies?
Introducing our Kangaroo recipe to your dog
Can I feed my dog extra bones?
Can I mix kibble and raw together?
Is your food 'Complete and Balanced'?
Do you have a breeders’ program available?
How long does a patty last? How long can I store it for?
Can I buy direct and in bulk from you?
Can I buy direct from you?
Do you have an online ordering option available?
What is the difference between raw food diets for dogs and cats?
Which product should I feed my cat?
How much taurine is in your cat food?
How strictly do I need to adhere to your feeding guidelines?
Which product should I feed my dog?
Can I feed my puppy Big Dog?
How strictly do I need to adhere to your feeding guidelines for my dog?
Do you comply with the Australian pet food manufacturing code?
What is the difference between raw food diets for dogs and cats?
Can my dog get sick eating raw meat?
What is a raw food diet?
I’ve recently transitioned my dog to a raw food diet and I've noticed my dog drinks less water. Is this because of the food?
Is your food suitable/beneficial for arthritis/joint conditions
Is your food suitable/beneficial for pets with pancreatitis?
Is your food suitable/beneficial for pets with diabetes or at risk of diabetes?
What would you recommend for a dog with sensitive skin / irritated skin?
My dog needs to lose weight, what's the best food for them?
I think my dog is constipated, what can I do?
My dog is pregnant, what should I feed her and how much?
Is garlic safe for dogs?
Do your products contain preservatives?
Are your products made with human-grade ingredients?
My pet isn't eating your food. What can I do?
What makes up a Big Dog diet?
Can I cook your food?
How do I transition my pet to your raw food?