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FAQs

How do I transition my cat to your raw food?

The transition from kibble to raw can be long and challenging, we recommend a very slow transition. The primary reason for this is to avoid upset stomachs but primarily because rejection of the food is to be expected. Give your cat the time and space they need to figure out their new diet. That being said, you do not want to leave it for more than 24 hours without eating something. Cats need to eat frequently as fasting is unnatural to them and could induce a case of Hepatic Lipidosis (feline liver disease).

Find our transition guide for cats here: Transitioning to our Big Dog Raw Diet for Cats

Introducing our Kangaroo recipe to your dog

Our Kangaroo raw diet is a great low-fat, single protein option in our range. Developed to be a single protein diet for dogs with sensitivities to other meat proteins as well as a low fat recipe for weight loss and dogs with medical conditions who require a lower fat diet.

Kangaroo is a very rich tasting meat so introducing it slowly to the diet for dogs that have not eaten kangaroo before, is important. We recommend to slowly introduce our kangaroo recipe over a 2 week period; slowly including it into the current diet and increasing the amount every few days or so.

The following transitioning guide is a great way to start:

Day 1-2: 25% Kangaroo 80% Old Recipe

Day 3-4: 50% Kangaroo 50% Old

Day 5-6: 75% Kangaroo 25% Old

Day 7+: 100% Kangaroo

Some dogs won’t need a slow transition to our Kanga diet and may do well in an immediate transition, especially if they have been eating our other recipes and are used to raw food diets. However, it’s best practice to go slow, just in case.

A sign that you may be transitioning too quickly with Kanga is regurgitation of the food. This is different to vomiting and happens soon after the food is consumed and does not persist. If this happens, go a little slower to let your dog’s digestive system adjust.

If your dog has been eating our Kanga recipe for some time and you’d like to introduce higher fat foods to their diet, also go gently here to avoid tummy upsets. Adding small portions of higher fat foods to your dog’s Kanga meals can help you introduce variety and or higher fat foods to your dog’s diet in a slow and gentle manner.  

Are your products made with human-grade ingredients?

Yes. All Big Dog diets are made with only 100% human-grade, fresh Australian grown ingredients. Nothing but the best for our furry family members.

Are your probiotics microencapsulated?

Absolutely! Microencapsulation plays an important role in protecting probiotic bacteria from the degradation that the digestive system was designed to do. It ensures they can stay viable through to the colon and, most importantly, get absorbed and benefit the pet’s health the way they are intended.

Can I mix kibble and raw together?

Yes! You absolutely can co-feed kibble and raw. In fact, if your dog was on a kibble diet beforehand, mixing kibble and raw is how we recommend they transition over 10 - 12 days. This helps to ensure they have time to get used to the introduction of raw food into their diet. If you wanted to read more about transitioning your pet, read this.

We believe that any inclusion of raw food into your pets diet will benefit them however, if you’d prefer to feed a mixture of diets on an on-going basis, also known as co-feeding, ensure to adjust the feeding portions to reflect this.

For example if you choose to split your pet’s diet into 50% of a Big Dog diet and 50% of another diet, we advise to only feed half the recommended feeding portion for each diet.

For dogs and cats that have more sensitive stomachs, their diet can still consist of a raw diet and a kibble diet however if you notice any issues it could be advised to feed these two diets at different time, for example feed raw in the morning and their other diet at night, or vice-versa.

How do I transition my pet to your raw food?

We always recommend slowly introducing raw diets over 2 weeks. The reason for this is to minimise any potential for stomach upsets which can happen if a change in diet is sudden. Some pets will have no issues with a quick changeover in diet, however to be sure, we do recommend slowly introducing the new food.

Day 1-3: 20% New 80% Old

Day 4-6: 40% New 60% Old

Day 7-9: 60% New 40% Old

Day 10-12: 80% New 20% Old

Day 12+: 100% New Diet

Simple transition to raw food with Chris Essex

Which product should I feed my dog?

Big Dog has a product suitable for dogs of all shapes and sizes.

Our core range of diets are flavour based, mixed protein diets that provide all the macro and micronutrients your dog needs to be healthy and happy. These include protein, amino acids, healthy fats (including omega-3 fatty acids), moisture, antioxidants, probiotics, prebiotics, fibre, phytonutrients, active enzymes and essential vitamins and minerals. Mixed protein raw food diets, most closely represent an evolutionary diet. The predominant protein source in each of our core diet range represents the flavour of that product. Our core range consists of Beef, Chicken, Combo, Tasmanian Salmon and Lamb.

Our single protein, allergy range is formulated for dogs with food intolerances to certain meats, most commonly being beef and chicken. As a single protein diet, our Kanga and Turkey diets contain only muscle meat, offal and bone of these species. Additionally, Kanga may also be suitable for overweight dogs, with a fat content of only 4%.

Our Scientific range has been formulated to address dogs with health conditions, assisting from the inside out. The Sensitive Skin diet contains an abundance of natural anti-inflammatory omega-3 fatty acids designed to promote healthy skin, coat and a stronger immune system, as well as long term healing and reduction of potential future skin issues. Our Wellbeing Diet has been specifically formulated for overweight dogs and dogs with common chronic health conditions including arthritis, pancreatic issues, liver problems, renal conditions and some cancers. It is lower in fat with a mixture of traditional healing, antioxidant, anti-inflammatory and health-promoting herbs.

For more information on each product, see our products page for dogs.


Do you use HPP process on your packaging?

No, we don't.

HPP - High Pressure Processing is a non-thermal food preservation technique that kills microorganisms that can cause diseases or spoil food. It uses intense pressure for a certain time and has minimal effects on taste, texture, appearance, or nutritional values. At Big Dog, we don't have the need to use this process as our food is frozen.

Are your plastic pouches BPA-free?

Yes, the plastic used to package our patties is BPA-free.

Which product should I feed my cat?

Our Big Dog for cat’s range consists of Kanga and Turkey flavour, mixed protein diets that provide all the macro and micronutrients your cat needs to be healthy and happy. These include protein, amino acids, taurine, healthy fats (including omega-3 fatty acids), moisture, antioxidants, probiotics, prebiotics, fibre, phytonutrients, active enzymes and essential vitamins and minerals. Mixed protein raw food diets, most closely represent an evolutionary diet and the predominant protein source in each product represents the flavour of that product.

For more information on each product, see our products page for cats.

Is your food 'Complete and Balanced'?

Big Dog recipes are a Complete and Balanced Diet for healthy growth in puppies and health maintenance in adults. Our substantiation to support this claim is based on the outcome of a successful feeding trial with Smart Pups Assistance Dogs, our charity of choice.

The exception to this is our Kangaroo Single Protein Diet which is too low in fat and calories for growing pups, as our Wellbeing Diet as they are specifically formulated for mature dogs and weight loss.

For giant-breed puppies we recommend getting in touch with your vet and looking into our Goat Diet.

Feel free to contact our staff if you had any questions in regards to our diets here at: customercare@bigdogpetfoods.com

For more information on our diets being Complete and Balanced check out our article 'Complete and Balanced by Nature'

Help

Do you have more questions?

You can contact us with any questions you may have about our product or raw feeding. Just visit our contact page.

Podcast

Paws & Listen

Don’t feel like reading? A podcast series brought to you by Big Dog Pet Foods, the leading pet nutrition provider in Australia, with over 20 years of experience in the pet industry.

Hosted by various members of our Big Dog team, we bring you interviews and deep dives into pet nutrition and care, training, and regular 'Ask a Vet' segments.

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