Can I make a return or refund if needed?
This will depend on the Big Dog stockist you purchased it from. Our products are only available for purchase through select pet stores, which means the return and refund policies will vary based on the location of your chosen Big Dog raw food stockist.
Related FAQs
Is Big Dog available in other countries?
Yes. If you’re looking for Big Dog products in your country, please refer to the International Distributors information on our Where to Buy page to see where Big Dog is currently available. Please contact the distributor in your country to find your local stockist.
How do I become a Big Dog stockist?
Are you a retail store in Australia wanting to stock Big Dog Pet Foods? Fill out our Stockist Request form and we will be in touch.
Are all Big Dog products available in all stores?
It depends! We try to supply our Big Dog stockists with all our products as much as possible, but they may run out of stock quickly or may not carry our entire range. Search your local pet store on our Where to Buy page and contact them directly to ensure they have the supply you need.
How do I find the nearest Big Dog food stockist near me?
If you’re trying to look for a Big Dog raw food stockist close to you, use the interactive map on our Where to Buy page.