Cookies Policy

A copy of this document can be downloaded as a PDF here.


1. We are Big Dog Australia Pty Ltd and Big Dog Pet Foods Pty Ltd (A.C.N. 094 584 148 and 145 307 562) (Provider, we, us and our).

2. This page informs you of the Cookies we use and is to be read together with our Privacy Policy (see heading below “CHANGES TO THIS DOCUMENT AND OUR OTHER DOCUMENTS” for link to policy)

3. Cookies are small files stored on your device (computer or mobile device). When you visit our website, we may collect information from you automatically through cookies or similar technology. For more information, visit: <>

4. If you do not agree to our continued use of your Protected Data due to the changes in our Privacy Policy, please cease providing us with your Protected Data and contact us via the contact details and complaints handling process in this policy.

5. You can download this policy as a PDF using the link at the beginning of this document.  Reasonable requests for sending this policy in other formats/circumstances can be made by contacting us via the contact details in this policy.


6. We offer customisable settings to modify your cookies.  

7. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. We use cookies in a range of ways to improve your experience on our website, including:

       a. Keeping you signed in.

       b. Remembering your shopping cart or other temporary information between pages and sessions.

       c. Understanding how you use our Website and Services.

       d. Analytics.

9. Types of cookies we use are:

       a. Session Cookies:  Used to operate our Service (remembering temporary information between pages).

       b. Preference Cookies:  We use Preference Cookies to remember your preferences and various settings.

       c. Security Cookies:  Used for authentication and security.

       d. Analytics (and marketing) Cookies:  Used for tailoring marketing / advertising and to understand how you use our website.


10. The cookies we use change from time to time.  Here is a table of the cookies used at the time of this policy’s last update:

Name Provider Domain Purpose Retention Period (Days)*
wf-csrf.sig Big Dog Functionality Session
wf-csrf Big Dog Functionality Session
_gat_gtag_UA_110505626_1 Google Marketing 0
datadome Functionality 365 Days
_fbp Facebook Marketing 90 Days
_gid Google Marketing 1 Days
__kla_id Klaviyo Marketing 400 Days
_ga Google Marketing 400 Days
_gcl_au Google Marketing 90 Days

*0 days indicates the cookie will expire in less than 24 hours.  Session indicates the cookie will expire at the end of the user session (log out / closure of page).


11. We may update this document from time to time. Any changes will be notified via posting the updated information on this page.

12. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this document.

13. You are advised to review this document periodically for any changes. Changes to this document are effective when they are posted on this page.

14. Here is a list of our other policies and agreements:

       a. Privacy Policy:

       b. Cookies Policy:

       c. Terms of Use:


This Privacy Policy has been prepared with our legal team at Macpherson Kelley Lawyers.

© Big Dog Australia Pty Ltd and Big Dog Pet Foods Pty Ltd 2023