Minimal processing, maximum nutrition

At Big Dog, we create a natural diet that mimics your dog’s ancestral diet. We do this with a balanced recipe containing fresh natural produce, keeping it simple and as natural as possible, with minimal processing and no artificial preservatives. Simply put, our food is minced up and frozen – but if you’re looking for more detail; we’re happy to share our process with you.

Manufacturing of Big Dog Recipes

Produce arrives from approved suppliers at Big Dog HQ and undergoes a product integrity check (temperature, appearance and smell).

Fresh, human-grade produce is received daily

Our produce is made into batches, carefully weighed following our Big Dog recipes.

We produce 800kg in each batch.

Each batch goes through our mincer twice. The first time the batch is minced, it will look something like this:

And the second mince will look like this:

This minced-up-goodness is what goes into your dog’s patties – it goes from raw ingredient through to ready for the freezer within 3 hours. 3 hours to produce an 800kg batch of dog food might sound fast, but that’s because of state of the art equipment and very limited processing to keep our product fresh.

Our food is stored in freezers and frozen quickly to ensure product integrity. There are quality inspection points in every part of the process, which are overseen by our QA team, including our finished product tested for final acceptance and release.

A metal detector is used for every product.

Big Dog is distributed through our national cold chain under controlled temperatures to maintain freshness and integrity for your pet.

Truckin' good food inside

What we don’t do is just as important as what we do. Our promise to you and your pet:

NO artificial colours or flavours

NO preservatives

NO fillers

NO chemicals

NO irradiation of ingredients

NO cooking

NO synthetic vitamins, minerals or additives

NO high pressure pasteurisation

NO ultra-high temperature processing

We are committed to using real ingredients that you'll recognise. Because to us, pets are family and deserve real food. Food that makes them happy and keeps them healthy.

If you’d like to read more about our Quality Assurance process, check out this interview with our QA Manager, Leon, here

For more Behind the Scenes images, visit our Production photo album on Facebook

Pet Food Finder

Find the best Big Dog product for your pet

Launch Product Finder